Privacy Policy

Welcome to Bemi. Your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application and related services (collectively, the "Service"), and the choices and rights you have. You must be 18 or older to use Bemi.

1. Information We Collect

Information You Provide: We collect information you provide when you create an account, such as your name, email address, gender, date of birth, photographs, biography, interests, and relationship preferences.

Sensitive Information: By choosing to provide sensitive information (e.g., religious beliefs or sexual orientation) on your profile, you explicitly consent to our processing of that data to provide the Service, including sharing it with other users according to your preferences.

Photo Verification (Optional): If you choose to verify your profile, we ask you to take a live selfie while copying a randomly chosen pose. Our own servers automatically check the pose and compare the face in the selfie with the face in your first profile photo; the selfie is processed in memory and is not stored, shown to anyone, or added to your profile. If verification succeeds, we store the result and a compact numerical representation of the verified face (a "face embedding") so we can keep your verified badge accurate if you later change your photos. This representation may be considered biometric data in some jurisdictions; by starting verification you explicitly consent to this processing. It is never shared with other users or third parties, is used only to operate the verification feature, and is deleted when your verification is revoked or your account is deleted.

Location: With your permission, we collect approximate or precise location to show you nearby connections. You can disable location access at any time in your device settings; core browsing remains available.

Usage & Device Data: We automatically collect data about your interaction with the Service, including your likes, passes, connections, messages, access times, and device information (such as device model and push-notification token).

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service.
  • Facilitate connections and communication between users.
  • Personalize your experience by showing you relevant profiles.
  • Keep users safe by detecting and removing prohibited conduct, spam, and fraud.
  • Process subscriptions and in-app purchases.

3. How We Share Information

With Other Users: Information on your profile is visible to other users based on your interactions (e.g., liking or connecting). Your email address and precise location are never shown to other users.

Service Providers: We share data only as needed with vendors who help us operate the Service: Backblaze B2 and Cloudflare (photo storage and delivery), RevenueCat with the Apple App Store and Google Play (subscription processing), Twilio (phone verification), Expo (push notifications), and our content-moderation provider (image and text safety scanning). These providers are bound to protect your data and to use it only to provide their service to us.

We do not sell your personal information.

Legal Obligations & Safety: We may disclose information if required by law or if we believe in good faith that disclosure is necessary to protect the safety, rights, or property of Bemi, our users, or the public. We cooperate with law enforcement regarding illegal activity.

4. User Safety & Content Moderation

Safety is paramount, and we maintain a zero-tolerance policy for objectionable content and abusive behavior. We use automated filters that screen profile text and messages, automated image scanning of uploaded photos, and human review of user reports. You can report or block any user from their profile or a chat at any time. By using the Service, you consent to this monitoring. Confirmed violations result in content removal and account termination, typically within 24 hours, and serious violations may be reported to authorities.

5. Data Retention

We retain your personal information for as long as your account is active. When you request account deletion, your account enters a 30-day grace period during which it remains active and you can cancel the deletion by simply logging back in. Once the 30 days elapse, we permanently delete your profile, photos, verification data, connections, and messages from our active systems. We may retain a limited subset of data where required to comply with legal obligations, resolve disputes, prevent fraud or ban evasion, and enforce our Terms.

6. Your Rights and Choices

You may access and update your information at any time in the app. Depending on where you live, you may have rights to access, correct, delete, or export your personal data and to withdraw consent (including under the GDPR, UK GDPR, and CCPA/CPRA). You can exercise the export and deletion rights directly in the app, or contact us at bemi-support@bemidate.com and we will respond as required by law. We will not discriminate against you for exercising these rights.

7. Account Deletion

You can delete your account at any time from Settings → Delete Account. The account is permanently deleted after a 30-day grace period, and it remains active during that window: if you change your mind, log back in within those 30 days and your account continues exactly as you left it. After the 30 days, deletion is irreversible and removes your profile, photos, connections, and messages as described in "Data Retention" above. If you prefer immediate erasure instead of the grace period, email bemi-support@bemidate.com and we will complete it as required by law.

8. Security

We implement commercially reasonable safeguards to protect your data, including encryption in transit (HTTPS) and hashed passwords. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Bemi is strictly for adults 18 and older. We do not knowingly collect information from anyone under 18, and we remove any account found to belong to a minor.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the app or by email. Your continued use of the Service after changes take effect indicates acceptance of the updated policy.

11. Contact Us

Questions about this Privacy Policy or your data? Contact us at bemi-support@bemidate.com.